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SocialNP Privacy Policy

Effective date: November 7, 2026  |  Applies to: SocialNP mobile app (iOS and Android)

SocialNP Co. ("SocialNP", "we", "our", or "us") operates the More Impact app on iPhone and the nonprofit-branded apps it publishes on Android (each, the "App"). This policy explains what information we collect, how we use it, and your rights regarding your data.

You may use the App without creating an account. When you choose to use the App as a guest ("Continue without signing in"), we do not collect any personally identifiable information.

1. Information We Collect

When you create an account and sign in, we collect:

  • Email address — provided during sign-in via our authentication service (AWS Cognito).
  • Name — first and last name, if you have set them in your account profile. Used to create your display name in the community forum.
  • Impact activity records — actions you log in the App (buzz, invest, sponsor, volunteer, and miscellaneous activities), including the type of activity, quantity, and date. These are linked to your account.
  • Sponsor receipts — the amount, date and sponsor offer for receipts you submit, and the receipt photo until verification is complete (see below). These are linked to your account.
  • Donation history — amounts and dates of donations you have made to the nonprofit through the App, and the payment provider's transaction reference for each. These are linked to your account.

The following information is stored only on your device and is never transmitted to our servers:

  • Monthly reminder time — the date and time you set for investment reminders in the Invest screen.
  • Authentication tokens — stored in your device's secure storage (iOS Keychain) to keep you signed in.

When you use the Sponsor receipt feature, we request access to your device's camera so you can photograph a receipt. The photo is sent to our servers, where the purchase amount and date are read from it, and is used only to verify your purchase with the sponsor. The photo, amount and date are shared with the sponsor whose offer you used, without your name or email address, and may be reviewed by SocialNP staff for the same purpose. We delete receipt photos after verification is complete.

We do not collect location data, contacts, health data, or payment card information.

Donations are processed by Braintree, a PayPal service, on a donation page that opens in your device's web browser. You enter your card details directly into Braintree's secure payment form, so SocialNP never receives or stores your card number. To process the donation, the name, email address and billing address you enter on that page are sent to Braintree. SocialNP does not keep a copy of them; we keep only the donation amount, date and Braintree's transaction reference. Your donation is paid into the nonprofit's own Braintree account, so the nonprofit you donate to can also see these details in its donation records.

2. How We Use Your Information

  • To authenticate your account and maintain your signed-in session.
  • To display your impact history and progress within the App.
  • To create your account in the SocialNP community forum (Buzz), using your email address and name.
  • To calculate and display your cumulative impact score.
  • To communicate with you about your account if you contact us for support.

We do not sell your personal information. We do not use your data for advertising or share it with advertising networks.

3. Third-Party Services

The App uses the following third-party services, each subject to their own privacy policies:

  • Amazon Web Services (authentication, hosting and receipt reading) — AWS Cognito manages account sign-in and stores your email address and name; AWS hosts our servers and stores receipt photos until verification is complete; Amazon Textract reads the amount and date from receipt photos.AWS Privacy Policy
  • Discourse (community forum, "Buzz" screen) — your email address, a username derived from your email, and your name are sent to our Discourse forum to create or log in to your forum account. Posts and interactions within the forum are stored by Discourse.Discourse Privacy Policy
  • Loggly by SolarWinds (diagnostic logging) — receives diagnostic information when the App encounters an error, including device model, operating system version, app version, and locale. This data is not linked to your account or identity.SolarWinds Privacy Policy
  • Braintree, a PayPal service (donations) — processes your donation. Receives your card details, name, email address and billing address, and the donation amount.Braintree Legal and Privacy
  • Expo (app delivery and updates) — used to build and distribute the App to your device.Expo Privacy Policy

4. Data Retention

We retain your account data for as long as your account is active. If you request account deletion (see Section 6), we will delete your personal information within 30 days, except where we are required to retain it by law.

5. Data Security

Your authentication tokens are stored in your device's encrypted secure storage. Data transmitted between the App and our servers uses HTTPS. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Account Deletion

You may delete your account and all associated personal data directly from the App's Settings screen. We will complete the deletion within 30 days. Alternatively, you may email info@socialnp.com with the subject line "Account Deletion Request."

7. Children's Privacy

The App is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have inadvertently collected such information, we will delete it promptly. If you believe a child under 13 has provided us with personal information, please contact us at info@socialnp.com.

8. Your Rights

Depending on where you live, you may have the right to:

  • Request a copy of the personal information we hold about you.
  • Request correction of inaccurate data.
  • Request deletion of your personal information (see Section 6).
  • Object to or restrict certain processing of your data.

To exercise any of these rights, contact us at info@socialnp.com. We will respond within 30 days.

9. Changes to This Policy

We may update this privacy policy from time to time. We will post the revised policy at this URL with an updated effective date. If the changes are material, we will notify you through the App or by email.

10. Contact Us

If you have questions or concerns about this privacy policy, please contact us:

SocialNP Co.
info@socialnp.com